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SNTT: Bruce got himself locked out of the QuickPlace house yesterday...Help!

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Bruce Elgort:        yo
Rob Novak:            yo
Rob Novak:        otp
Bruce Elgort:        k..let me know when you're off
Bruce Elgort:        A picture named M2
Rob Novak:        off
Bruce Elgort:        just moved an existing qp server to a vm
Bruce Elgort:        works great
Rob Novak:        nice
Rob Novak:        i have older hardware...
Bruce Elgort:        however...getting HuDirectoryClass: cannot contact ldap server
Rob Novak:        where is ldap?
Bruce Elgort:        on another server
Bruce Elgort:        worked fine prior to copy
Bruce Elgort:        and...
Bruce Elgort:        and when i log in i don't see admin role on left
Bruce Elgort:        so was wondering what url would be
Bruce Elgort:        so i can hack in
Rob Novak:        hmm
Rob Novak:        are you logging in with the original, local user ID (from installation) or with your user name
Bruce Elgort:        my user name
Rob Novak:        find the local ID and use it
Bruce Elgort:        i don't remember the one created and can't seem to identify in nab
Bruce Elgort:        and open which db?
Rob Novak:        it will not be in nab
Bruce Elgort:        oh
Rob Novak:        open ACL of quickplace\quickplace\admin.nsf
Bruce Elgort:        in xml file possibly?
Bruce Elgort:        ah
Bruce Elgort:        let me look
Rob Novak:        the user name will be in there as name\quickplace\qp\domain
Bruce Elgort:        i see that
Bruce Elgort:        let me try
Bruce Elgort:        
Rob Novak:        if you get in, re-save the user directory document
Bruce Elgort:        not in
Bruce Elgort:        has username xxxxxx
Bruce Elgort:        and you know i have no admin in the nab
Rob Novak:        also check from the vmware box to make sure you can get to LDAP
Rob Novak:        yes
Rob Novak:        the original name you set up with QP was not supposed to be in the nab
Rob Novak:        it's local to qp
Bruce Elgort:        SO where does it store pw
Rob Novak:        that means it can't get to LDAP from the vmware box
Bruce Elgort:        ok
Bruce Elgort:        i wonder why
Bruce Elgort:        it throws the errors and then lets us in
Rob Novak:        go to www.ldapadministrator.com and download ldap browser (free).  install it on the vmware box and try to reach your ldap server from there
Bruce Elgort:        ok
Bruce Elgort:        thanks

and now for the riveting conclusion, and the tip that will unlock your long-forgotten QP server....


Rob Novak:        if you can't remember the admin password you might be able to change it
Rob Novak:        you can't retrieve it, it's encrypted
Rob Novak:        if you have to, try
Bruce Elgort:        how do i do that?
Rob Novak:        load qptool password -u xxxxx -pw newpassword -p quickplace
Rob Novak:        it MIGHT work
Bruce Elgort:        OK
Rob Novak:        that resets a local user's password
Rob Novak:        it's not supposed to work on the local admin but sometimes it does
Bruce Elgort:        
Bruce Elgort:        GOT IT
Bruce Elgort:        :-P:-P:-P:-P
Bruce Elgort:        COOL
Rob Novak:        ok you're in
Rob Novak:        open the user directory page and re-save it
Bruce Elgort:        so now reseave directory
Bruce Elgort:        ok
Bruce Elgort:        
Bruce Elgort:        stand by
Rob Novak:        then I'd restart http
Bruce Elgort:        ok
Bruce Elgort:        stand by
Bruce Elgort:        same error..i will try the ldap tool
Rob Novak:        but you DO get in eventually to QPs?
Bruce Elgort:        yes
Bruce Elgort:        stand by
Bruce Elgort:        and TIA for you help
Bruce Elgort:        
Bruce Elgort:        fixed!!!
Bruce Elgort:        thank you
Rob Novak:        blog it, baby
Rob Novak:        
Bruce Elgort:        yes rockstar
Rob Novak:        rock on
Bruce Elgort:        how are things otherwise?
Rob Novak:        ok so far, still trying to learn everything so I can teach it
Rob Novak:        IBM Certified Know-It-All. Got my letter today.
Bruce Elgort:        me2
Bruce Elgort:        

....and more mundane topics....

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