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How do you support an open source application?

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We'd been pondering this for a couple weeks, when during a call with Carl Tyler yesterday I was reminded that yes indeed, there is an open source Domino bulletin board application called domBulletin available on OpenNTF!  I had downloaded it once before but didn't have a reason to use it then.  Now I do, and I have to say it is quite impressive.  Excellent job Michael Bourak!  

So I'm using domBulletin to provide a community resource for support of QDoc, QWiki and QBlog, and probably a few other things as well.  And because I think the key must be stuck on my keyboard these days, I am calling it QForum.  Between domBulletin and an internal support database for tracking bugs that Carl so graciously helped out with, we can easily support the hundreds of downloads we're getting for the free placetypes, themes, etc.  I might even use it to support our free Lotusphere downloads this year.

It has an RSS feed, anonymous post capabilities, and awesome web-based (and Notes client for us) administration and moderation.  I'll be messing with the features a little to tweak it, but overall it seems as if it will suit my needs just fine.

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