01/29/2010

Why 2010 was my Favorite Lotusphere

QuickImage Category Lotusphere LS10
And to start off with a disclaimer - this post about Lotusphere 2010 being my favorite refers strictly to "business" - of course, when I became engaged to the lovely Liz Novak at Lotusphere 2005 that qualifies as all-time favorite for personal reasons.

Not a Wrap
So, with a plethora of Lotusphere "wrap-up" posts in the wild, if you're here then you don't need another one. Besides, I don't particularly like to "wrap up" Lotusphere. It's kind of like Christmas, I like to carry the feeling on as long as possible. And the code. Each year I take the best things we at SNAPPS do at Lotusphere and take them on the road to User Groups, meetings, clients, and an occasional Lotusphere Comes To You event. Why? because after hundreds of hours developing a solution or more than one for Lotusphere, I like to make sure as many people as possible are exposed to it. This year, we're going to do even more by posting videos, examples, and being less mysterious than we were in 2009. It was the mystique that allowed me to surprise hundreds at five user groups in three countries throughout the year. This year I'll likely travel less but make more impact with social and new media.

Fave
Why was this my favorite? Easy. While no new major products or versions were announced, I saw a "rolling snowball" effect with the innovation and research that is being poured into Lotus products. I saw tough talk about competing with SharePoint and others. I saw dedication to marketing Lotus with the continuation and expansion of the Lotus Knows campaign. And, I saw hundreds more first-timers than I've seen at Lotusphere for at least ten years. It was refreshing, invigorating, and brought a sense of both security for the platform and relief at the obvious investment. Were there exceptions, yes. But the overall sense I got from this Lotusphere was one of "new," "innovative," and "feisty."

Stage Fright
I presented two sessions this year. The first, a session on Strategy for business partners on Sunday, was a major change-up to my last five years session on sales for small partners. I really enjoyed giving the session - even though I was nervous at it being "out of the box," but heard afterward that some BPs really did as well. I guess the nervous energy came across as intended, as motivational! I received email thank-yous, comments on Twitter, got stopped in the hallway more than once, and apparently one BP from South America told Julian that the session was worth the price of Lotusphere. Wow. I hope the strategies I suggested work out for as many BPs as possible!

The second session - which will go on the road - was of course, The Great Code Giveaway 9. This year Viktor and I role-played several actors in an organization while we built a case for role-appropriate applications, covering as many bases as possible for end users, power users, and management. We illustrated the power and flexibility of Notes and Domino once again, this time by showing you 15 demos using 10 languages to create just the right combination of use cases for almost any application. It was a blast to work on it and a pleasure to present to a combined 1100 attendees between the two showings.

The Guy In The Front Row
I attended many sessions this year, a departure from the past couple years where I had business meetings and other obligations. I used Twitter extensively from the audience to report on innovations in other sessions. I was honored to be in the blogger program - which was great at the Opening General Session with seats at the front, and for several opportunities to speak with execs. This participation - for which the PR company still has to work out the kinks a bit - was integral to a few decisions I will make this year about marketing and support of the Lotus Knows campaign.

In Lights
Perhaps my favorite session - and I am biased for reasons you'll see below - was Ed Brill and Scott Sauder's Oral History of Lotus Notes: The First 20 Years. In it they gave historical, contemporary and futures perspectives of Lotus, bringing back images and memories from the early days. It was a lot of fun. I was in the front row guarding one of the giveaways for Ed. About 45 minutes into the session, the history piece over, Ed gave two examples of contemporary thought on Lotus. The first was an email he had received from Ray Ozzie, the creator of Lotus Notes and current Chief Software Architect for Microsoft. The second, much to my surprise, was a note he had received from one of my clients, referred to him by former colleague Rich Schwartz. And on the screen, in front of 1000 people, was the following:

A picture named M2


So you can see, this was a good Lotusphere. My favorite. I hope to have 15 more like this!

01/11/2010

The 15 People You Meet at Lotusphere

Category LS10 Lotusphere

Well once again, Lotusphere is just days away. You might be a newbie, or you might be a Lotusphere veteran. Either way, you can use this guide to help you get to know some of the friendly faces you're likely to meet this year. Coincidentally, they are the same friendly faces you're likely to meet at any other software or technology conference. You may even remember some of them from last Lotusphere. They are the 15 universal icons of the tech conference world. Why 15? Because it's my 15th Lotusphere. Enjoy!


The Marketing Session Guy - He's young, handsome, smart and articulate, and the only subject he knows is his product. Everything reminds him of it. The thought of his product delights and invigorates him. Often a speaker and "informative" session presenter (secretly when talking to IBMers he calls his session a "pitch"), he is the darling of the corporate overlords. His favorite IBM mid-management marketing phrases work their way into everyday conversation - which is why his wife and kids are doing fine, but that's just "a statement in time." And he enjoys going to their school plays, but only if they present a good "value proposition." Secretly you get to make fun of him because he still calls Lotus products by their names from 2005, which as we know means he's two names behind, because he doesn't refresh the presentation deck. Poor guy.   The Recently Fired a.k.a. Solo Consultant Guy - This is the guy who will follow you around most of the week, convinced that there's some synergy between your company and his - you know, his "123 Maple Lane, Suite 2" company. He'll sit next to you when he can find you in sessions, and constantly whisper how "that's something we can really use!" in his proposed collaboration. He'll set up meetings with people you don't care about, promise that they have budgets and power. At Kimonos, he'll seek you out and butt into your conversation with an IBM exec so he can help you. You want to kill him by Tuesday morning. Beware of his requests to borrow money. If you sit with him long enough, you deserve it.
     
The Fifth Wheel - Really a sad story here. The Fifth Wheel is the spouse, significant other, or bullied-into-coming non-attendee that someone thought would have just a smashing good time in the "environment" of Lotusphere while the someone in question gallavants around sharing inside jokes, hugging people, sneaking into parties, and otherwise being an ass while the poor Fifth Wheel wilts away in their hotel room. Said attendee generally suffers at home the following week. Further points off for not staying at the Swan or Dolphin where there's actually an atmosphere.   The Have To Be Different Guy - In the early years, this guy - neither his technical nor speaking skills earned him fame - would wear a bolero, ride around on rollerskates, or wear native African tribal dress even though he's of Norwegian descent with five generations from Cleveland. He might have then become a speaker, in which case his methods changed to crazy session titles, public humiliation or abstract palindrome tricks. Anything to draw attention to himself! Sadly not having a "plan" for what to do with the acquired "fame," he has created an expectation of doing something ridiculous. In 2010, he's a pirate. And she's hired. Sad, really.
     
The Party Animal - Nobody recognizes him, but the stories will persist. He might even be left over from the conference at the Dolphin last week. Most of his friends are people he sees once a year at Lotusphere. He has been known to upgrade his room to a suite and tend bar the entire week. Most of the stories told in later years will be connected with him somehow, including the one about the former Iris employee now living in Vegas. He is a central figure in any incidents that involve hotel security ("Have a Magical Evening!"), police, or angry residents from the vacation suites. Like the jock who peaked in high school, the Party Animal peaks once a year at the end of January.   The Hot Sales Chick - This poor woman is plagued 24 hours a day by guys with "sales questions" or "issues they want to raise (uh huh)" or - anything. Can she make an onsite sales call next week? No? Well, I'll be in your town next month - maybe we could get together. For the Hot Sales Chick, the week of the conference would be a good time to schedule that root canal, or maternity leave, or anything that could get her out of it. Recognize her by the V formation of developers following her around. Just developers. Admins know they don't have a chance.
     
The Opening General Session Energy Guy - He's the best thing that - you think - has happened to Lotus since R3, yet he came out of nowhere like the guy who flew down from the Swan in 1996. His degree of excitement hasn't been seen this side of a 1993 Hanson concert, yet you can't quite reconcile his "kicking ass more sexy-ness-ness" speech with the fact that the last guy in that job disappeared without a trace. You're pretty sure he is an actor and is trying to make you forget the demo that crashed with his taurine-induced yet infectious energy level. Beware running into this guy at Kimonos unless you really like to sing. Ladies, he's taken. Or gay. Probaby both, he has sooooo much energy!   The Live-Blogging Podcasting Press-Wannabe Guy - At first you are flattered by the request for 3 minutes with - YOU! Then you realize that this guy is podcasting 84 times during Lotusphere, has set up a studio near the Dolphin Rotunda, and is personally skipping all but the opening and closing sessions, which he will liveblog shorthand up to his blog in unintelligible prose for the less fortunate to read. His goal in life is to wear out your RSS reader and take up as much room as possible on your iPod, crowding out that last episode of House you really wanted to see. This guy was definitely a middle child.
     
The Nerdy Foreign Guy - He's quiet, friendly, unassuming, and doesn't know anybody else in the country so he needs you to be his friend. He engages you in long conversations in broken English, and you're never quite sure what the subject is, or what he wants from you. It's not quite clear what country he's from, but you think you hear "stahn" half the time. He's got some products that you may be interested in (how did he get away from the booth so long???), but none of the documentation, marketing materials, or product names are in English yet. At night at Kimonos, Nerdy Foreign Guy can always be found at one of the tables with others of his ilk - usually separated from everyone else by an empty table or two. You wonder if his rendition of Rhinestone Cowboy during karaoke might actually kill someone.   The Famous Geek - Tickets for his rockstar sessions are scalped outside the Swan at high prices. The Famous Geek is a major draw, both among fellow geeks who worship him, and among regular attendees who have heard his name so often that they have to see what all the fuss is about. Generally his pants don't fit very well, and he has a disdain for shaving, but he's always entertaining. He's often hard to find at the conference when he's not on stage; no doubt hiding from all the autograph hounds.
     
The SharePoint Guy - He wants nothing to do with your toy Mac or Linux machine, and collaboration is for wussies. He's a Microsoft certified engineer all the way, and he'll stand for no tomfoolery. The only reason he's here is that his management made him come. If you're experiencing any kind of a problem or you have a question, it's your fault for not following strict Microsoft security guidelines, and published Best Practices. Since nobody actually does all of those things, nothing is ever his fault. Despite his permanent Get Out of Jail Free card, the SharePoint Guy never seems to be very happy. Maybe it's because he secretly yearns to be like the Party Animal.   The Grand Old Dame of Collaboration - For years she has been a fixture in the community. Everyone has read her books and articles, sat in her sessions, or secretly blessed her at some point over the past decade. You'd think she'd have made a ton of money over the years, but still she's never gotten around to getting a half decent outside life. Or hiring a decorator for her office. Or getting herself fixed up at the salon, or buying new clothes. Probably what you see is just a front: when out of her customers' eyes, she drives a Ferrari and lives in a classy neighborhood where she's quite the playgirl.
     
The Educational / Government / Non-Profit Attendee - At first she is heavily courted by all the consultants, at least until they hear the words "educational", "government", or "non-profit." At that point they scurry away like roaches when the light comes on. The showroom and IBM salespeople love her, however, since she always buys about fifty thousand volume licenses. She received her Lotusphere registration through a lengthy three year process that involved numerous purchase orders, vouchers, budget reviews, administrative approvals, and check requests. She'll be reimbursed for her room in FY 2015.   The Hot Hotel Employee - Though technically not a conference attendee, the Hot Hotel Employee - typically at Kimono's - always manages to have a dramatic and lasting effect, and stories are told for many years to come. You can overhear guys talking about what days she works and what her hours are. She gets to listen to the same crappy pickup lines from the same geeks night after night - and let's not even get into the bad singing at karaoke. She doesn't mind this one bit. When you count up her tip income for the week, she's made more money than anyone else at the entire conference. Including me, and I make a lot.
     
Number 15: The Lucky Guy - An icon in the Lotusphere community, even though nobody really remembers who he works for. The Lucky Guy can be seen between sessions with his Hot Wife, the Hot Sales Girl or the Hot Hotel Employee, or by the Wednesday party, all three. He met his wife at Lotusphere, and she's so cool she hangs out with the other Hots. He is curiously devoid of a badge most of the time - leading first-timers to believe he could be a hotel employee himself, or perhaps just a vacationer, but the truth is that for him, a badge is just not necessary. You see him at the closing session, in the second row, surrounded by an entourage. He already has an advance copy of Notes 10, has his room comped and never, ever waits in line for lunch. He owns this conference. He's the Lucky Guy.


--by Rob Novak, with thanks to my friend in the obviously more creative Apple industry, Brian Dunning



01/11/2010

SNAPPS at Lotusphere 2010: Never a booth, never surrender...session lineup

QuickImage Category LS10 Lotusphere
That time has come again - Lotusphere 2010 is right around the corner, and the gang from SNAPPS (which of course now includes veteran Lotusphere presenter Julian Robichaux) has been very busy since November putting together some great session materials. The presentations were all due Dec 14th (and proudly all of our slides were in on time!), but I'm sure you're most interested in the code and not the slides. Troy and Julian came the Galactic HQ for a week in December to do just that - work together finalizing concepts for our code examples ("finalizing" is relative - some of it will continue for another week).

Rob McDonagh joins the extended team as he will be co-presenting with Julian, and Warren Elsmore of BE Systems/Bluewave shares a hard-hitting admin session with our Jerald Mahurin.

Here's the rundown of our sessions:

BDD204: Slaying the Dragon 2010: 10 Key Strategies for Business Partners as the Economy Roars Back (Business Partners Only Session)
Rob Novak: 11:45-12:45 Sunday, Swan 4
In years past, Rob has shared with other IBM Business Partners several keys for success in client interactions - especially focused on small partners who want to grow their business with big clients. In an economic rebound, they need us more than ever! As IBM partners, we can clearly help these customers if we learn to refine our own strategy: high value for equitable fees, excellence in proposals, globalization (yes, even you, one-person shops!), and confidence-building peer relationships. One attendee from a prior year claimed this session "changed his business and his life," let's see how your own partner firm can benefit from a contrarian, yet successful, approach to big business for small partners!

BP211: IBM Lotus Quickr Development Grows Up: Now This Changes Things
Viktor Krantz and Troy Reimer: 1:00 - 2:00 Monday, Swan 1-2
For years we've been showing you top-notch development methods, tips and tricks for making the most out of Lotus Quickr and its predecessors. With some major architectural changes in Lotus Quickr 8.2 for Domino, there are some amazing things you can do that were impossible (or really expensive!) before. Learn how to leverage the new REST API, server extensions and Lotus Quickr hooks to build and extend absolutely stunning Lotus Quickr applications, or just make Quickr "your" application.

BP213: Apple iPhone Development Served Two Ways: Extending Lotus Domino Apps to the Cool Kids
Julian Robichaux and Rob McDonagh: 8:30 - 9:30 Wednesday Swan Pelican, REPEAT 8:30-9:30 Thursday Dolphin S Hem 3
Now that your executives can use Lotus Traveler, Lotus Connections, Lotus Quickr and Lotus Sametime with their iPhone, they'll expect you to iPhone-enable other Lotus Notes and Domino applications as well. The question is: how do you do it? iPhone apps are either browser-based or "native'; in this session we'll uncover the mysteries of iPhone development -- both browser and native. We'll explore the challenges of webkit and iPhone CSS, and dive headfirst into the world of Objective C (the language of iPhone native apps). Your training will include toolkits, testing, and deployment. Need an app for that? You can build one!

BP113: "Making Quickr Scream": Performance Strategies for a Smokin' Fast Server
Jerald Mahurin and Warren Elsmore: 10:00 - 11:00 Tuesday, Swan 1-2
Have your users ever screamed because of a slow Lotus Quickr server? Come on, admit it. Well, it's about time those servers screamed back! In this session, you'll come away with more than fifty tips and strategies for better performance from Lotus Quickr for Domino - from caching to view indexing to transaction logging, to the simplest but most high-impact notes.ini settings, we'll cover it all. Remember, quiet users are happy users. Let us help you turn down their volume.

SHOW110: Import! Export! Write a Report! Access Lotus Notes Data in Ways of All Sorts!
Julian Robichaux and Rob McDonagh: 10:00 - 11:45 Thursday, Swan Osprey
Your boss wants reports, reports of all sorts, reports about sports, about shorts, about torts.
We'll help you to do it, we'll walk you right through it, we'll show you the way and we'll also review it.
You can use CSV, you can use OLE, you can even begin to use ODBC.
AJAX is cool, it's a fabulous tool, and with web service goodness you'll totally rule.
Build a website with charts, use the Sidebar for arts, add Lotus Notes client and cell phone reporting in parts.
You can do it you know, we can make you a pro, and your manager's smile may just literally glow.

and last but not least...

BP210: The Great Code Giveaway 9: Never Gonna Let You Down
Rob Novak and Viktor Krantz: 8:30 - 9:30 Tuesday, Swan 7-10 REPEAT 8:30-9:30 Wednesday Dolphin N Hem D-E
The commercial value of free code given away by our gang has now officially exceeded $5 billion, and we're not stopping any time soon. We've brought all the Lotus products to one UI (that caught on, we hear), played with toolkits, improved calendaring, sexed up Domino views, made Lotus Quickr templates and Lotus Sametime gadgets, and last year even added coolness to the Lotus Domino name. A lot can change in nine years, but one thing won't - we'll put 500 hours into this one session and then show, explain, and give away code worth tens of thousands of dollars. Talk about ROI on Lotusphere!

This year, in order to keep Viktor sane, we spread the development effort over the entire team. So you get 80+ years of Lotus experience in our examples and free code. I'm fairly certain each attendee - developer, admin, or manager - in this last session will be able to use one of the many concepts and tools we have developed for you!

See you in Orlando next week...!

04/13/2009

And next up on the Collaboration Channel - mergers & acquisitions

Category Lotusphere videos collaboration channel
I had the opportunity to film a few segments while at Lotusphere - it was a great time, and I was happy to help out. It was very cool to be in the closing video on Thursday. The production folks have made the videos available to us and I thought I'd share one of the segments I did on mergers & acquisitions. Be sure to check out the rest of Lotus's Collaboration Channel on YouTube.



Oh...I suppose if you didn't get to Lotusphere and haven't seen the closing video - here it is:

11/11/2008

On Lotusphere, Travel and What the heck happened to October

Category Lotusphere
A picture named M2


Rocky has a
great posting describing the difficulty Lotusphere track managers - especially the Best Practices track - have at picking out a few sessions from a pool of really amazing submissions. This mirrors my thoughts on the topic, having received unsolicited abstracts for a conference that doesn't even have a call for them.

The SNAPPS gang will be at Lotusphere as usual, and we're still waiting on a final response on one submission before we post anything about sessions.

Now what happened to the last month!?!? I've been steadfastly working on a "nontechnical" consulting project, advising a client on the state of collaboration, strategies to leverage the technologies available today, and configuring a "what could we do without constraints" lab of sorts. That last bit is fun - and frustrating! I have to say, I am left less than impressed with certain documentation. Lotus and IBM have to start getting this part of the equation right - if I and one of my most trusted and gifted technical colleagues have problems configuring a Lotus product, how can we expect customers to succeed? Enough said, I don't want to get on a rant.

So needless to say, I'm very busy with client work, juggling several other new projects, leaning on the gang a little more than usual. Someday, I'll be able to shout about the very cool stuff we're doing in the labs but in the meantime, it's heads down analysis, research, and for the guys, code!

See you in Orlando - and I'll see if I can squeeze in a few more blog entries too.

Calendar

Rock On With Me and SNAPPS

Join me and the great team at SNAPPS at these upcoming events:

IamLUG
I am Lotus User Group - August 2-4, St. Louis

Collaboration University
London and Chicago - September 21-23 and 27-29 respectively. That's right, London goes first!

The events have very limited capacity so signing up as soon as possible is recommended. Hope to see you there!

Be With the Band

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