« SNAPPS Announces SnappFiles: Native iPhone, iPod Touch and iPad client for Lotus Quickr | Main| Why 2010 was my Favorite Lotusphere »

UPDATED Alert: If you upgraded to Lotus Quickr 8.2 Fixpack 8, downgrade to Fixpack 7

QuickImage Category Lotus Quickr
UPDATE: To clarify, this post was not written for shock value. I meant to alert Quickr administrators who a) have deployed Quickr 8.2 FP8 and b) are likely to have users with access to either PandaBear, SnappFiles for iPhone, or another REST API program with a specific call (one to get folder contents) that one small piece of FixPack 8 is impacted negatively by these tools and calls. If you do not anticipate having users with these tools, you are in the clear but should update your server when the revised FP8 comes out on Monday Feb 1. If you do have users with these tools, you should either downgrade to FP7 or communicate with users not to use these tools over the weekend, and still update your server Monday. Unfortunately I do not know what other REST API products and tools might use these calls, so to be safe check with your power users to see if they are using any other methods to access Quickr besides the web UI and connectors, which are fine in Fixpack 8. The fact that there is such a low barrier to end users downloading and using these tools should put you on alert and cause you to test these tools when upgrading.

ORIGINAL POST:

The response was really, really fast. I am very impressed.

Based on a report below from a SnappFiles user, we identified a bug in the REST API introduced in Quickr FP8 - just available since last week - that would cause a crash condition on using any REST tool, product, or link in a specific format. Our lab advocate at IBM escalated to support L3 which, on a day when development is moving offices from Westford to Littleton, reproduced the crash in less than an hour and is taking down FP8 from IBM Fix Central to be re-posted asap, hopefully Monday.

Bottom line, if you have already updated your server to FP8, follow the uninstallation instructions. Go back to FP7 which is stable, and wait for the re-release. If you haven't, this is not the weekend to upgrade to FP8!

Great job IBM on the response to this critical issue.

Comments

Gravatar Image1 - Hi, just wanted to mention that this issue does not happen with every REST application, but is specific to the way SNAPPS is handling one REST URL parameter. A new FixPack will be available Monday Feb 1, 2010 to resolve this issue.

Thank you,
Ron Wilkins

Gravatar Image2 - Ron, thank you for jumping in with the udpate. That's what I meant by "in a specific format" and it would occur in the case anyone else was using the parameter in question. I probably could have said it better. Thanks again for the quick turnaround!

Post A Comment

:-D:-o:-p:-x:-(:-):-\:angry::cool::cry::emb::grin::huh::laugh::lips::rolleyes:;-)

Calendar

Rock On With Me and SNAPPS

Join me and the great team at SNAPPS at these upcoming events:

Collaboration University Webinar: Taking Quickr to the Next Level - Was held March 11 - GREAT event and feedback, watch for more Webinars this summer!
Lotus Quickr Development Boot Camp - April 12-14, limited to 12
iPhone Development for Business Seminar - April 16, limited to 15, not IBM-specific

These last two new events are very limited capacity. Hope to see you there!

Be With the Band

Follow me on Twitter!


Opt in to receive Rob's semi-regular newsletter about Quickr, Sametime, Free Stuff and Conferences. Just enter your email address below, you can unsubscribe at any time.

Subscribe to my newsletters...
Email:

On With The Show

Here is a list of the SNAPPS templates for Lotus Quickr and other free resources on QuickrTemplates.com:
Templates:
QContacts
QIdeas
QIssues
QMeeting
QPhotos
QPresent
QProject
QSite
QSurvey

Utilities:
AnyPlace SiteMap
AnyPlace ServerMap
AnyPlace Designer for Dreamweaver

Free Apps:
PandaBear: Cross-Platform File Management
Flippr: Lightweight Quickr Admin Client
SnappFiles: iPhone Client for Quickr, Filenet, ICM...

Downloads: 104,397
Countries: 161
Read about the templates in Intranet Journal

Search

Googles

  • No Search Referers