No more flying solo: Launching SNAPPS Co-Pilot for Lotus Quickr Today
Category QuickrOne of the most challenging aspects of software evaluation for any size organization is the initial resourcing of people, skills, training, configuration, learning curve, well...you get the picture. It drains valuable resources, costs real money (hardware, infrastructure changes, software loads) and given the complexities of today's software systems can drag on. And on. And on. Customers barely tolerate them, sales reps really hate them, and frustration levels can run high as the investment in pilot programs sinks deeper and deeper. Running a pilot untrained is like taking your first solo flight over the Bermuda Triangle.
Today, March 9, 2010, we've decided to blow away those barriers to a successful evaluation, starting with something we know and love -- Lotus Quickr services for Domino -- with a new program designed to maximize success, minimize investment, and provide SMB, midmarket and enterprise customers with a professional software evaluation experience.
You've heard of a "POC" or proof of concept. Typically a POC will last a day or two, with a script, designed around a specific customer scenario like records management, workflow, or integration. These are valuable exercises provided by IBM and partners (we've helped with a few!) but have a shelf life and never really dive deep into the product. They require travel - either by IBM sales and technical reps or customers - a difficult proposition and another barrier to success.
When it comes to really piloting something like Quickr with the full range of features, Quickr Connectors, ECM integration (coming soon), templates, administration, free tools like PandaBear or SnappFiles, and training end users, it takes a more lengthy evaluation. And if you're in a competitive evaluation against, say, SharePoint, it is critical that both pilots are performed on optimal systems - designed for performance and ease of use - and professionally managed and supported.
That's why today, I'm announcing SNAPPS Co-Pilot for Lotus Quickr. We now offer a turnkey, 1-to-2-day-turnaround server hosted securely in the cloud for 60 days for your evaluation purposes. And we don't just set up a server and give you a URL. We provide admin training within 2 business days, end user training twice a month, dedicated electronic and telephone support from Quickr experts, access to videos, personal training for qualified executives, and support for the Quickr Connectors and other access methods in addition to the web browser. We have designated a dedicated Program Manager for this new offering.
It makes no sense to try to become an expert Quickr administrator or trainer during a pilot! Now you have an option to hire a Co-Pilot with 50 years' combined experience with Lotus Quickr.
Details are at http://copilot.snapps.com
Don't fly solo.
Comments
Posted by Rob McDonagh At 07:25:44 PM On 03/09/2010 | - Website - |